Terms and Conditions

  1. TERMS AND CONDITIONS – GENERAL:
  1. This web site (the “Site”) is provided by Ready4Rescue (“R4R”) conditional on your acceptance of these Terms and Conditions of use. By visiting or using this Site you agree to accept these Terms and Conditions. If you do not agree, do not use this site.
  1. R4R has the right to add to, remove, modify or otherwise change any part of the Terms and Conditions, at any time. Changes will be effective when notice of such change is posted at this Site.  Your continued use of this Site after any changes are posted will constitute acceptance of those changes. If any term, condition or any change is not acceptable to you, you must discontinue your use of this site immediately, and if you are a R4R subscriber, contact us for a prorated refund of the remaining term of your subscription.
  1. RETURNS, EXCHANGE, CANCELLATION:
  1. RETURN:  If you are not satisfied for any reason you may return the items within 14 days and receive a full refund of any monies paid, less special charges, shipping and handling.  All refunds will be credited by the original method of payment. Refunds will be processed within 14 business days once the product has been received.  The customer is responsible for return shipping expenses. Ready4Rescue USB Cards or any other personally engraved items may not be returned.
  1. EXCHANGE:  Exchanges can be made only to those items that are unopened and unused and those which are not personalized and engraved.  To request an exchange of an item please email us at [email protected]  Be sure to include your order number in all correspondence.
  1. CANCELLATION:  Orders may be cancelled within 24 hours by emailing your request to [email protected] or by calling R4R Customer Service at (408) 909.5242.  Be sure to have your order number ready.
  1. REGISTRATION AND PASSWORD: You are responsible for maintaining the confidentiality of your registration information, any log-in or password, and for all uses of your registration information, whether or not authorized by you. You agree to immediately notify R4R of any suspected unauthorized use of your registration information or of any other breach of security.
  1. CHANGES TO SITE: R4R may, at any time without notice or liability, terminate, change, suspend or discontinue any aspect of this Site, including (i) changing the availability of, restricting access to, or imposing limits on any or all features or services on the Site (ii) adding, removing or changing any fees or charges for use of the Site or any other Site-related services or any features thereof; (iii) removing, adding, modifying or otherwise changing any Content on this Site. R4R reserves the right, in its sole discretion, to correct any errors or omissions in any portion of this Site at any time without notice, but confirms that it has no duty to do so.
  1. PAYMENT TERMS:
  1. CREDIT CARD PROCESSING: You authorize R4R to debit the credit card you provided in the website Shopping Cart in order to recover all charges and amounts due and owing to R4R under this Agreement.  Some of the products and services R4R provides are based upon an annual subscription and annual renewal rates.  You authorize R4R to process these charges, whether individual or multiple products or annual and renewal subscriptions against the credit card provided at the time of purchase.  If you have authorized multi-annual renewals to this subscription, R4R will bill against the specified credit card on the subsequent anniversary dates of the agreement.  If the credit card or debit card specified in the Subscription Form is cancelled, you must, within seven days of receiving a request from R4R, supply R4R the details of an alternative credit or debit card, and other information needed to enable it to be debited by R4R.
  1. SALES TAXES AND CHARGES: All charges payable by you to R4R under this Agreement include sales tax, if applicable.
  1. COSTS OF COLLECTION: You shall be liable to pay court costs and attorneys’ fees if we have to institute legal proceedings to recover our charges or other sums due to us from you.
  1. SUBSCRIBER TERMS (applies only to customers purchasing R4R membership services):
  1. The term of your subscription is for a minimum of one (1) year (365 days) from the date of joining.  Additional subscription years may be purchased at any time.  
  1. The subscription entitles you to have your own subscriber account on the website, and the use of our Ready4Rescue App, with a user name and password of your choice.  A unique subscriber number is generated by the website.  
  1. Should your subscription lapse, the information and documents which you have uploaded to your membership account will remain available for 30 days following expiration of your subscription. The information and documents you have loaded onto your Ready4Rescue USB card, will remain on the card indefinitely, but you will not be able to update it. We are not responsible for the result of that information not being current.
  1. MANAGING YOUR R4R SUBSCRIPTION SERVICES (applies only to customers purchasing R4R membership services):
  1. Keep your R4R USB card safe — it contains your Personal Health Information, R4R is not responsible for the safety or security of the information on the card and we are not responsible if it is lost or stolen.
  1. R4R not responsible for your Personal Health Information or its use, or its privacy and security, once it’s disclosed to healthcare providers or any other person.
  1. You also agree to only enter relevant information about yourself; however, you may complete Personal Health Information on another person’s behalf if you are their legal Parent, Guardian or Caregiver. Use only 1 USB card per person; do not put Personal Health Information for anyone other than the Subscriber on your USB card.
  1. You agree to only enter, and take full responsibility for, correct and relevant information that you yourself deem necessary and would wish to be freely available for use within an emergency situation.
  1. You should take every care and precaution to enter correct information with particular attention to drug, food and insect allergies, medications, dosages and frequency, and you are advised to review the information carefully with your professional health care provider.
  1. You agree that it is your sole responsibility to keep all information that you have entered, up to date and current.
  1. You agree that it is your responsibility to download and save the most current version of your Personal Health Information and to carry this information with you on the USB Card provided by Ready4Rescue.
  1. PRIVACY:
  1. R4R uses your data to compile metadata about use of the system and the site in general, but does not use any personally identifiable information other than to provide you with our services.
  1. R4R will send you E-mails reminding you to update your Personal Health Information, and to tell you about our services, but R4R will not sell your E-mail address to anyone.
  1. The Personal Health Information you upload to your online R4R account is stored on HIPPA compliant computer servers.
  1. Change your code after allowing access to any other person. Those with access to your R4R online account can view, add, or delete your Personal Health Information. R4R will send you an E-mail when anything is added or deleted from your Personal Health Information.
  1. R4R will contact the person you designate as your Emergency Contact to verify their contact information and to seek their consent to serve as your Emergency Contact.
  1. DISCLAIMERS: R4R makes reasonable efforts to ensure that the content it provides on the site is accurate and current. However, you acknowledge that:
  1. Although R4R has provided redundancies to ensure operations at all times, R4R makes no representation or warranty of any kind regarding the continual performance and operation of any R4R devices or services.  Such devices or services may include, but not limited to, internet connections, internet website servers and telephone communications. Some locations don’t have cell phone and/or Wi-Fi signal; and the R4R App may not be able to connect you to 911 or any other emergency responder. Depending upon the condition under which your R4R USB card is kept, and other factors, it may or may not operate properly with emergency responders’ computer equipment. READY4RESCUE shall not be held liable in the event that products do not, for any reason, actually inform personnel of a medical condition.
  1. The Site, the Content, and each Service are provided on an “AS IS” basis; and that any use of or reliance on this Site or any Content shall be at your sole risk; and
  1. R4R AND ITS AFFILIATES DO NOT MAKE ANY, AND EXPRESSLY DISCLAIM ALL, REPRESENTATIONS, WARRANTIES, COVENANTS AND CONDITIONS, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT, OR ANY IMPLIED REPRESENTATIONS OR WARRANTIES UNDER OR IN CONNECTION WITH THIS SITE, OR WITH ANY R4R DEVICES OR SERVICES. FOR GREATER CERTAINTY, R4R DOES NOT WARRANT THAT THIS SITE OR ANY R4R DEVICES OR SERVICES WILL CONTINUE TO OPERATE, OPERATE WITHOUT INTERRUPTIONS OR BE ERROR-FREE.
  1. YOU AGREE THAT IN NO EVENT WILL R4R OR ANY OF ITS AFFILIATES HAVE ANY RESPONSIBILITY OR LIABILITY IN CONNECTION WITH THIS SITE, OR ANY R4R DEVICES OR SERVICES FOR ANY LOSS OR DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHER LEGAL BASIS, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL LOSS OR DAMAGES OR OTHER DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR HARM TO BUSINESS, LOSS OF INFORMATION OR PROGRAMS OR DATA, LOSS OF PROFIT, LOSS OF SAVINGS, LOSS OF REVENUE, LOSS OF GOODWILL), ARISING FROM OR IN CONNECTION WITH ANY R4R DEVICES OR SERVICES, OR ACCESS TO,  OR ANY INCONVENIENCE, DELAY OR LOSS OF ACCESS TO, THIS SITE, THE CONTENT, ANY CONTENT OR ANY LINKED WEB SITE, OR FAILURE OF SUCH WEB SITES OR ANY R4R DEVICES OR SERVICES, (INCLUDING WITHOUT LIMITATION ANY DAMAGES SUFFERED AS A RESULT OF OMISSIONS OR INACCURACIES IN SUCH WEB SITES OR ANY R4R DEVICES OR SERVICES, OR THE TRANSMISSION OF CONFIDENTIAL OR SENSITIVE INFORMATION TO OR FROM SUCH WEB SITES) EVEN IF R4R OR ANY OF ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS OR IF SUCH DAMAGE OR LOSS WAS FORESEEABLE.
  1. INDEMNITY: You agree to defend, indemnify and hold harmless each of R4R, its affiliates, and each of their officers, directors, employees and agents, including all third parties mentioned at the Site, from and against any and all claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Site, the Content and the Services, or your breach of the Terms and Conditions.
  1. CHOICE OF LAW: This Site is controlled, operated and administered by R4R from its offices in Stockton, California, U.S.A.  By accessing this Site, you agree that all matters relating to the access to, or use of, this Site shall be governed by the laws of the County of San Joaquin, and the state of California, without reference to its conflict of laws principles.
  1. ENTIRE AGREEMENT: This Agreement represents the entire understanding between the parties in relation to the subject matter of this Agreement and supersedes all other agreements and representations made by either party, whether oral or written and this Agreement may only be modified if such modification is in writing and signed by a duly authorized representative to each party hereto.